Padel Papi is a booking app that connects padel players with padel coaches. If something isn't working, or you need help with a booking, get in touch — a real person reads every message.
We aim to reply within two working days. Please tell us your phone's language, whether you're a player or a coach, and the name of the coach involved — it makes the answer much faster.
Open the My Lessons tab and check you're signed in with the same account (Apple, Google or email) you booked with. Your bookings are tied to your account, so they follow you to any phone you sign in on. If one's still missing, your coach can see it too, so message them directly.
Open My Lessons, tap the lesson, then Cancel. Each coach sets their own notice period; inside that window the app will ask you to message the coach directly instead.
Join the waitlist on the session. If someone cancels, the app notifies you and the spot is yours to book.
You pay your coach directly — MB WAY, Bizum, Pago Móvil, Revolut or cash at the lesson. Padel Papi never processes, holds or sees payments, and takes no commission. The app only tracks whether a payment was marked as sent and confirmed.
Tap I've paid on the lesson so your coach is notified, then ask them to confirm. Only the coach can mark a payment as confirmed, because only they can see the money arrive.
Choose Coach on first launch and create an account. The setup wizard walks you through your availability, your prices, and sharing your page. Your page has its own link and QR code for your Instagram bio or the club's front desk.
No. Players pay you directly and you keep the full amount. There is no platform fee.
Players: open the Settings tab and choose Delete my data. Coaches: open Settings and choose Delete my coach account. See the Privacy Policy for exactly what is removed and what stays in a coach's records.
Padel Papi follows your phone's per-app language. Open iOS Settings → Padel Papi → Language to change it. The app speaks English, Portuguese and Spanish.
Check iOS Settings → Padel Papi → Notifications is allowed. Reminders and booking updates need notification permission; without it the app still works, you just won't be told about changes.